Border Holdings — Avonmouth maintenanceManaged by RED FM · tap a form to open it

Faults & problems any time

Fault register ›
Raise a fault with plant, severity, description, action and up to 5 photos. This is the one that counts — it ages, escalates and shows on the dashboard.
PhotosPDF + photos filed
Triage queue ›
Problems reported by Border staff, waiting on a decision. In scope, quote it, or not for us.
Site reports
Log an RDM alarm ›
Record an alarm when it is acted on, not at the next weekly visit — and close it off when it clears, so the hours it ran are the real ones.
Clause 4.4Close-out
Border staff raise problems themselves — QR labels round the site, and a Report a problem button on their read-only view. Those land in the triage queue above and are not counted as open faults until someone triages them. Preview the page they see →

Forward works & parameter changes as it happens

Forward works register ›
Deferred, seasonal and recommended work with the window it should be done in — so it comes round on a plan instead of sitting on the live fault list.
Client-safe viewAdd an entry
Log a parameter change ›
Set points, defrost timing, alarm thresholds and inhibits — value before and after, reason, who, and the date it goes back to normal.
At the time of the changeOverdue reversions

Weekly Weds

Weekly checks ›
Plant readings + checks. Pick the plant group: A&B (R407F), C&D (R404a), E (R449a).
A&BC&DE

Quarterly spread over weekly visits

Quarterly service ›
Detailed compressor readings + checks. Pick chamber A–E, then Readings or Checks.
A–EReadings + checks
Vibration analysis ›
Quarterly overall velocity per compressor with trended assessment. Analysis record required.
Record

Six-monthly condenser monthly Jun–Sep

Condenser & oil-cooler wash ›
Tick each condenser/oil-cooler washed, with date. Repeatable through summer.
A–E
F-Gas leak testing ›
Direct electronic + indirect performance-log check, per system C1–E2.
8 systemsF-Gas

Yearly spread over weekly visits

Safety cut-outs ›
HP/LP/oil/high-temp cut-out tests per compressor + pack controls. Sections A–E.
A–E
Temperature probes ›
Measured / displayed / auto error per probe. Monitoring, cooler air-on, air-off.
42 probesCert
A&B leak detection ›
Bacharach unit validation — 100ppm + 1000ppm sensors and system checks.
A&B plant roomCert
Oil analysis ›
Upload the lab's oil analysis report for the A&B packs — files the PDF and marks it done on the dashboard.
A&B packsPDF upload

Building compliance — electrical & fire RED FM · outside the refrigeration contract

Upload a certificate ›
Fixed wiring (EICR), emergency lighting, fire alarm. Logs the date, sets next-due, files the cert to the library.
Electrical & firePDF upload

Dashboards & reports

Compliance dashboard ›
The client report — regime progress + fault tracker, no figures. Print to PDF for Border.
Client-safeReport
Corrective action tracker ›
Due dates, responses and current status against the open notice, with a printable summary for the periodic reviews.
Print summary
Monthly record review ›
Reads a month of visits, readings, faults and RDM entries and reports the patterns no single form can see — missed weeks, readings that never move, out-of-range values that never became a fault.
13 checks
These are the live forms. Everything submitted here is saved straight into RED FM's compliance records and appears on the dashboard. Refrigeration is delivered under sub-contract by Coolstream UK Ltd; electrical, fire and everything added after that sits with RED FM directly.